POLICYS

I — Access & Stay

NUKUMI is a private sanctuary exclusively for adults aged 18+ and registered guests.

Each private casita includes:

• a fully equipped kitchen
• private bathroom
• outdoor shower
• private terrace
• separate bedroom
• a large built-in closet
• a safe with key
• Check-in: 3:00 PM
• Check-out: 11:00 AM

Keys can be returned at reception or left on your casita door.

II — Capacity & Reservation Integrity

Your booking must reflect the correct number of guests.

If a casita booked for one guest is occupied by two, management may apply one of the following:

• The unregistered person must leave immediately or pay the difference.

2. Both guests may be asked to leave. This is considered a false reservation and no refund will be issued.

Rates vary depending on single or double occupancy.

III — Care for the Space

NUKUMI has been built with craftsmanship, love and intention.

Floors, walls, furniture, linens, textures and art pieces must be treated with great care.

Cleaning essentials are provided in each kitchen.

Before leaving, guests are expected to wash dishes and leave the kitchen and casita in a clean,

respectful condition.

IV — Respect for Staff

Kindness, calm communication and respect are essential.

Guests are invited to address staff members by their first name, visible on their uniforms.

Aggressive, dismissive or disrespectful behaviour is not tolerated and may result

in removal from the property without refund.

V — Animals of the Property

Two friendly, vaccinated cats live freely at NUKUMI.

They are part of the spirit of the place.

*GUEST ANIMALS ARE NOT ACCEPTED IN NUKUMI CLUB*

Please:

do not feed them

do not force interaction

do not try to keep them inside

If allergies or concerns arise, please inform management.

VI — Safety

Guests are fully responsible for their own safety.

Security cameras monitor outdoor areas and the boutique.

A basic medical kit is available for minor issues.

VII — Pool & Quiet Areas

The pool is open 24/7 and used at guests’ own risk.

To protect calm and water quality:

shower before entering the pool

sunscreen and sand must never enter the water

no running, diving or loud behaviour

pool towels must be used respectfully

Food and drinks may be enjoyed:

in your casita

on your terrace

in the shared social area

or at the poolside tables

VIII — Cleanliness & Shared Respect

A waste bin is available in the shared social area and must be kept clean at all times.

Each casita has a foot-rinse basin at the entrance

— please use it before entering the casita.

Smoking is not allowed indoors; only designated outdoor smoking areas may be used.

IX — Respect for Nature & Community

Guests are asked to respect all living beings: plants, birds, animals and the surrounding environment,

inside and outside the property.

If you access the La Punta surf zone or use local surf tools or equipment,

please handle everything with care and awareness.

Local residents recognize NUKUMI guests — your behavior contributes to the hotel’s reputation.

X — Damages & Accountability

A security deposit may be requested through Guesty MOP, depending on the length of stay.

Breakage, theft, stains, misuse of linens or towels, avoidable extra cleaning

or damage to materials and furniture may result in immediate charges.

Charges may also apply after departure if damage is discovered.

XI — Agreement